Issue 108961 - Paper size is ignored while Printing (DL becomes A4)
Summary: Paper size is ignored while Printing (DL becomes A4)
Alias: None
Product: Writer
Classification: Application
Component: printing (show other issues)
Version: OOo 3.2 RC4
Hardware: Mac Mac OS X, all
: P3 Trivial (vote)
Target Milestone: 3.4.0
Assignee: h.ilter
QA Contact: issues@sw
Keywords: regression
: 110306 113258 116063 (view as issue list)
Depends on:
Reported: 2010-02-04 17:13 UTC by runningdave
Modified: 2017-05-20 10:30 UTC (History)
9 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description runningdave 2010-02-04 17:13:38 UTC
With Ooo 3.2 RC4  on Mac I cannot print DL envelopes. Papersize in writer is DL
Envelope. But the print dialog always shows an A4 or letter page. Tested with
postscript and non-postscript Epson printer driver.

I had to downgrade to Ooo 3.1. No problems here.
Comment 1 Raphael Bircher 2010-02-05 02:00:28 UTC
Can't see any difference between 3.0 and The aktual RC.
Comment 2 eric.savary 2010-03-22 14:50:23 UTC
@HI: please have a look
Comment 3 eric.savary 2010-03-22 14:51:20 UTC
*** Issue 110306 has been marked as a duplicate of this issue. ***
Comment 4 tc5440 2010-04-09 00:13:39 UTC
I have the same problem on linux (Mandriva 2010). Is there a fix for this yet? 3.1.1
OOO310m19 (Build:9420)
Comment 5 eric.savary 2010-04-10 00:25:30 UTC
Reassigned to HI
Comment 6 h.ilter 2010-04-14 11:08:02 UTC
Please describe your settings at the envelope dialog in tabpage Format & Printer.
Comment 7 runningdave 2010-04-15 12:32:16 UTC
I have not used the envelope dialog yet. 

I have made a new document (or open an old one) and set the page size to DL
envelope wide (22x11 cm). When I try to print such a document the print dialog
preview shows a wrong (bigger) paperzize (A4). This is differnt to ooo 3.1.  I
have discoverd when I enter a non standard paper size (v.e. 24x11 cm) the
papersize does not change in the print dialog.

I have ssen that the envelope assitant has differnt settings on how envelopes
are stored in the printer. depending on that setting marings where added to the
papersize or not. My printer detects envelopes automaticly an expects only
papersizes that match the envelopes.

To me it looks like, when an an envelope paper format is choosen, ooo 3.2
automaticaly adds additional margins, that I don't need. 

These margins can be set the envelope assitant with the paper feed options. But
this is only for new documents. Can these settings be manipulated afterwards?

Comment 8 michael.ruess 2010-07-20 11:09:58 UTC
*** Issue 113258 has been marked as a duplicate of this issue. ***
Comment 9 h.ilter 2010-10-26 09:33:34 UTC
Yep, regression to 3.1
Need to be fixed
Comment 10 michael.ruess 2010-12-22 13:11:20 UTC
*** Issue 116063 has been marked as a duplicate of this issue. ***
Comment 11 Larry Gusaas 2010-12-23 01:34:17 UTC
So a regression from OOo 3.1 is not going to be fixed in OOo 3.3! How surprising !!! After all, Mac users 
couldn't print brochures until OOo 3.3. Maybe by OOo 3.6 we will be able to print envelopes again.

Thanks again for the wonderful attention being paid to issues for Mac users.

Hmm. iWorks 2011 or MS Office 2010? Time to decide.
Comment 12 philipp.lohmann 2011-02-08 14:24:45 UTC
Resetting target accroding to new task handling scheme announced here:
Comment 13 cno 2011-03-16 23:06:24 UTC
IMO the same as
Comment 14 thorsten.ziehm 2011-03-17 08:02:02 UTC
Set the 'regression' keyword.
Comment 15 philipp.lohmann 2011-03-25 12:29:10 UTC
let's try to fix this after branchoff
Comment 16 philipp.lohmann 2011-03-28 12:41:40 UTC
Fixed in CWS ooo34gsl01: if the printer driver reports DL as supported, a DL sized document will choose DL as paper size now.
Comment 17 philipp.lohmann 2011-04-06 12:45:46 UTC
please verify in CWS ooo34gsl01
Comment 18 h.ilter 2011-04-08 14:08:11 UTC
Verified with cws ooo34gsl01 = ok
Comment 19 Larry Gusaas 2011-08-19 20:22:50 UTC
Not fixed in OOo 3.4 Beta
Comment 20 edd 2011-11-30 15:49:49 UTC
I'm struggling with this problem on a Mac.  I find that print also defaults to A4 if I set page size to A5 or A3.  In fact, if I set page size to something roughly approximating to 1.4 : 1 ratio, then it defaults to A4.  It's extremely annoying and I'll have to revert to OOo3.1 till it's fixed, but where can I download 3.1?