Issue 124463 - Writer crashes
Summary: Writer crashes
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: save-export (show other issues)
Version: 4.0.1
Hardware: PC Windows, all
: P3 Critical (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2014-03-19 15:01 UTC by Paul Eggermann
Modified: 2017-05-20 10:35 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
restaurant menu (938.37 KB, application/vnd.oasis.opendocument.text)
2014-03-19 15:55 UTC, Paul Eggermann 		no flags Details
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Description Paul Eggermann 2014-03-19 15:01:28 UTC 
I just installed v4.0.1, created a odt file and tried to export as pdf. Writer crashed with this error Problem signature:
  Problem Event Name:	BEX
  Application Name:	soffice.bin
  Application Version:	4.0.9714.500
  Application Timestamp:	5237a093
  Fault Module Name:	MSVCR90.dll
  Fault Module Version:	9.0.30729.6161
  Fault Module Timestamp:	4dace5b9
  Exception Offset:	0006ccd5
  Exception Code:	c0000417
  Exception Data:	00000000
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional Information 1:	cb36
  Additional Information 2:	cb36cdbe8511f19fd45fb008e0f8abea
  Additional Information 3:	d3be
  Additional Information 4:	d3be21ac9190dba40bd9ecaa17dc6a0e
Comment 1 Edwin Sharp 2014-03-19 15:39:15 UTC 
Please attach odt file and specify settings of File - Export as PDF...
Comment 2 Paul Eggermann 2014-03-19 15:55:33 UTC 
Created attachment 82916 [details]
restaurant menu

I opened file. Then Export as PDF. I tried both as a PDF/A and tagged. same result both times. This worked fine in previous version of Writer.
Comment 3 Oliver-Rainer Wittmann 2014-03-19 16:08:50 UTC 
Reproduced with given sample document with AOO 4.0.1 under Windows 7.

Not reproducible with AOO 4.1.0 Beta.

Searching for the issue which fixed this crash...
Comment 4 Oliver-Rainer Wittmann 2014-03-19 16:11:36 UTC 
Seems to be fixed by the changes made for issue 123409

Open the sample document in AOO 4.0.1, delete the image, export to PDF with PDF/A or tagged.
--> no crash.
Comment 5 Edwin Sharp 2014-03-19 16:12:39 UTC 
Thank you Paul
Can not reproduce
AOO410m14(Build:9760)  -  Rev. 1573062
2014-03-01_04:11:01 - Rev. 1573123
Debian
Comment 6 Oliver-Rainer Wittmann 2014-03-19 16:13:48 UTC 
If someone can confirm my observation, we can solve this issue as duplicate of issue 123409
Comment 7 Oliver-Rainer Wittmann 2014-03-19 16:15:46 UTC 
(In reply to Edwin Sharp from comment #5)
> Thank you Paul
> Can not reproduce
> AOO410m14(Build:9760)  -  Rev. 1573062
> 2014-03-01_04:11:01 - Rev. 1573123
> Debian

Our work on this issue conflicts :-)

Could you have a look, if you can confirm my observations. Thx in advance.
Comment 8 Armin Le Grand 2014-03-19 16:46:23 UTC 
Works well in current trunk version, but asserts

Error: document structure in disorder ! From File c:/aoo/svn_trunk48/main/vcl/source/gdi/pdfwriter_impl.cxx at Line 11196

Taking a look what this may mean...
Comment 9 Paul Eggermann 2014-03-19 19:14:51 UTC 
(In reply to Oliver-Rainer Wittmann from comment #4)
> Seems to be fixed by the changes made for issue 123409
> 
> Open the sample document in AOO 4.0.1, delete the image, export to PDF with
> PDF/A or tagged.
> --> no crash.
 
Yes, I removed the image and was able to export successfully. I will try a different file type for the image. It is a jpg and will try with a png.

I will also try another document that has never failed with a jpg masthead.
Comment 10 Paul Eggermann 2014-03-19 21:08:49 UTC 
I made sure that the image was at the front and had no wrap applied. The export worked correctly.

Thanks for all your help.
Comment 11 Edwin Sharp 2014-03-20 09:24:11 UTC 
No crash
AOO410m14(Build:9760)  -  Rev. 1573601
2014-03-03 17:47:48 (Mo, 03 Mrz 2014)
Win 7