Issue 15847 - Presentation with missing pictures
Summary: Presentation with missing pictures
Status: CLOSED DUPLICATE of issue 16297
Alias: None
Product: Impress
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 Beta2
Hardware: PC Windows XP
: P2 Trivial (vote)
Target Milestone: OOo 2.0
Assignee: christian.guenther
QA Contact: issues@graphics
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-06-20 11:36 UTC by georgaubele
Modified: 2004-01-29 17:02 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Presentation with missing Images (86.15 KB, application/octet-stream)
2003-06-20 11:40 UTC, georgaubele
no flags Details
New Version of the spoiled presentation (33.29 KB, application/octet-stream)
2003-07-28 20:16 UTC, georgaubele
no flags Details
"working" version (3.86 MB, application/octet-stream)
2003-08-09 10:02 UTC, georgaubele
no flags Details

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Description georgaubele 2003-06-20 11:36:47 UTC
I built a presentation with a lot of pictures. At a certain point most of them
vanished and there was only a frame with a picture symbol. I tried to export it
to PowerPoint, but they did not appear again. Neither saving under a different
name nor a restart of my computer did help.
Comment 1 georgaubele 2003-06-20 11:40:25 UTC
Created attachment 7008 [details]
Presentation with missing Images
Comment 2 wolframgarten 2003-06-20 11:53:40 UTC
Reassigned to Christian.
Comment 3 christian.guenther 2003-06-20 14:49:46 UTC
set to new
Comment 4 christian.guenther 2003-06-20 14:54:42 UTC
I can see the bug in the attached document but I can't reproduce it.
Please have a look 
Comment 5 georgaubele 2003-06-20 15:06:44 UTC
Sorry - forgot to tell that I have shortened the presentation for
downloading size. It was almost about 750 kb large when the trouble
began. Had different types of pictures, too (Jpeg, animated gifs, gifs).
Comment 6 clippka 2003-06-20 15:16:41 UTC
one for you thorsten
Comment 7 thb 2003-06-20 16:15:28 UTC
Okay, checked the content.xml. There is a total of 11 'xlink:href=""' picture 
references within, which correspond to the 11 missing images. About how that came 
about, I can only speculate, since I was not able to reproduce this bug. One 
possibility is lack of disk space, although I could not reproduce this behaviour, it 
is theoretically possible that the document was not written completely. Upon 
reload, missing pictures are then set to the empty link, as described above. 

Another possible reason might be "linked images". If you move their location in the 
file system relative to the document, they will also vanish (and quite rightly 
so).

THB->CGU: Could you check if one of the above scenarios is reproducable?
Comment 8 georgaubele 2003-06-21 10:09:42 UTC
Indeed - I changed the location of some pictures AFTER I put them in
the presentation and I did not just link them.

Afterwards more pictures than just the moved one were lost!
Comment 9 thorsten.ziehm 2003-06-24 09:54:00 UTC
This is not a bug with priority 1, because it is not so easy to
reproduce. I change it to P2.
Comment 10 christian.guenther 2003-06-24 10:14:57 UTC
I can't reproduce the bug.
I created a presentation inserted some pictures and move them afterwards.
After saving and loading the presentation I see all pictures.
Please write me a step by step description how to reproduce the bug.
Comment 11 christian.guenther 2003-07-02 08:49:55 UTC
maybe the same problem as in the internal bug 110543. I will have a
look again when 110543 is fixed.
Comment 12 georgaubele 2003-07-28 20:12:17 UTC
And once again OOo has spoiled a presentation!
After re-inserting all the images and working a little further,
Presentations once more forgot my pictures. A file, former size about
4.2 MB, now has about 34 kB.  
... and still don't know how I did it.
Comment 13 georgaubele 2003-07-28 20:16:55 UTC
Created attachment 8093 [details]
New Version of the spoiled presentation
Comment 14 christian.guenther 2003-08-07 17:42:23 UTC
could you attach the document before the graphics disappears? 
It would assist us greatly.
Comment 15 georgaubele 2003-08-09 09:30:26 UTC
Believe me - if I could attach a working presentation, I would not
complain ;-)
I've found an almmost "new" version. - attaching
Comment 16 georgaubele 2003-08-09 10:02:36 UTC
Created attachment 8360 [details]
"working" version
Comment 17 thb 2003-08-11 10:34:47 UTC
There are currently two known ways how this picture losses could have come by. The 
first one is a timing issue, which is revertible by a simple "File->Reload" (i.e. the 
picture only disappears in the office, it's still intact in the document on disk). The 
second one is limited disk space. Could you tell me where the office stores its 
temporary files? This is listed in the "Tools->Options" dialog, below StarOffice-
>Paths, the entry is named "Temporary files". When viewing your last document, ~14 MB 
is needed in this temp dir. 

So, could you, next time this issue happens to you, 
please check against these two cases (and possibly rule them out)?
Comment 18 georgaubele 2003-08-11 13:23:51 UTC
Way No 1: The filesize suddenly decreased from the ~4 MB to some kB. I
realized it when I tried to open it the other day and the pictures
were gone - so "reload" did not help.

Way No 2: The disk I was working on had about 1 GB freespace, so this
also could not be the reason.

I have another Idea: In the time I was working at the presentation, I
cleared the "Temp" folder - of course NOT while having open the
presentation!
But: Is there a possibility that OOo saves and leaves important info
in that Temp-Path in some temporary file even after quiting the programme?
That would explain everything ...!
Comment 19 christian.guenther 2003-09-17 15:02:19 UTC
I reopen this issue
Comment 20 christian.guenther 2003-09-17 15:02:45 UTC
We are working on this bug. Representative for all missing grafic
issues I send the issue 16297 to the developer. I set this issue to
duplicate of issue 16297.

*** This issue has been marked as a duplicate of 16297 ***
Comment 21 christian.guenther 2004-01-29 17:02:20 UTC
This issue is duplicate to issue 16297
Issue 16297 is fixed and integrated in OOo 1.1.1
I close this issue.
Please reopen it if the bug still occures in OOo1.1.1.