Apache OpenOffice (AOO) Bugzilla – Issue 24851
Messages are not delivered
Last modified: 2004-08-31 19:34:24 UTC
http://us.mcafee.com/virusInfo/default.asp?id=mydoom
Messages to users or mailing lists @openoffice.org or @<project>.openoffice.org are not delivered.
This is due to an email worm that hit the OOo server. Ops has been working on the problem and they believe have resolved the issue- however the email that has queued up in the meantime will need to be dequeued to allow the mail traffic to start flowing again. I don't have an eta at this time but will update this issue as I am alerted from Ops.
Qmail's up and working ok, but it'll take a while for the queue to catch up as the (mail) server deals w/ the load and false-addresses and bounces, etc.
Feel free to "dequeue" bounces and double-bounces.
per ops: we've finally turned the corner on this problem and should have mail delivery restored within the hour, and should be safely rejecting the virus mails and their bounces.
so far, email is not restored. I placed a broadcast message to that effect. louis
I asked for status from the internal pcn 25658. We will update this issue tomorrow with further status. Eric
the last update I had was that the queue of messages is still great and is effecting performance. Louis has escalated the internal issue.
update. escalation of issue internally and assignment to lead email engineer. No clear notion of when this will be resolved, but the engineer will be working on it until it is. louis
adding to top issues. As discussed earlier I could imagine to block messages to addresses announce@openoffice.org, postmaster@openoffice.org, mailer-daemon@openoffice.org for 2 days to decrease mail load. But please make sure, we can use these addresses again after this amount of time.
Stefan, would you file a new issue requesting the blocking of the addresses you mention? As to updates: I updated the PCN with the information that mail to listname@projectname.ooo is hardly getting through at all. louis
I filed issue 24918 for address blocking and issue 24914 covers the list@<project> problem.
Ops is continuing to monitor the incoming and outgoing mail queue. We'll keep an eye on this throughout the weekend but expect email delays for a while longer. I'll update this issue Monday morning.
Ops is continuing to monitor the incoming and outgoing mail queue and note that the mail is still under hardship from the extraordinary amount of bogus traffic. Mail is getting through, but with obvious delays.
lowering priority of issue to p2 as the email is coming through, albeit slowly in some cases.
closing resolved per above commentary
Closing this issue.