Apache OpenOffice (AOO) Bugzilla – Issue 27560
Refuses to print in landscape format when paper size is DL
Last modified: 2004-04-08 14:22:46 UTC
When the paper size is set to DL and landscape, and the document is sent to print, it acts as if the paper format was set to portrait as far as the printer driver is concerned. This does not occur when the paper size is set to A4. Having upgraded from OOo 1.1.0, I note that this behaviour is entirely new to 1.1.1. Changing nothing other than the paper size (to A4) enables normal landscape printing (even when, given sufficient manipulation, the paper in the printer is actually DL size). I have not changed my printer (an HP DeskJet 970Cxi) nor its driver since I upgraded from 1.1.0 to 1.1.1, nor since I last successfully printed in landscape format a DL envelope in 1.1.0. To narrow the problem, I note that OOo's print preview shows the correct orientation (how it should print), but the printer driver's own preview format shows the incorrect orientation (how it does print). This demonstrates that the printer hardware, at least, is not to blame. I consider this a serious issue, since it causes very great problem for all envelope printing.
cc'ed mci
Hi jamespetts, thanks for using and supporting OpernOffice.org... Am I right: You want to print envelopes and feed the printer "landscape wise"?
Yes; that's the only way that my printer will take them. It worked fine in 1.1.0 that way.
Hello all, I have just noted the same problem. I still have OOo 1.1.0 installed, so I can run and test either this or OOo 1.1.1. Old documents I created in 1.1.0, print the envelope OK in 1.1.0, but try to print the envelope in portrait mode when loaded in 1.1.1. When I create new document in 1.1.1, then 1.1.1 will still try to print envelope in portrait mode, but if I load this new document into 1.1.0 then envelope printed in landscape as required. Note when you 'Insert Envelope..', one of the tabs allows you to select the print orientation of the envelopes. This information is apparently being correctly set and inserted in the file, because documents re-loaded into 1.1.0 work OK. It is just something changed in the actual printing routines of 1.1.1. For information, I am using a Canon S300 printer, and running Win98 system.
@jamespetts : Why don't you use the "envelope feeder" of the printer which feeds the printer "portrait wise"?
Created attachment 14407 [details] Screenshot out the Quick help for the HP970CXi
I was using that feeding mechanism; but printing in "portrait" mode still means that the text is paralell with the shorter, rather than the longer, side of the envelope.
Hi jamespetts I think this is a duplicate of issue 25342.... Please have a look and tell me if I'm right.... Thanks...
Drat, yes it is. I searched for "landscape" and "DL" before posting; perhaps I should also have searched for "envelope". Sorry.
As jamespetts confirms this is a duplicate of issue 25342.... I'm going to close this one now... *** This issue has been marked as a duplicate of 25342 ***
closing... Thanks for helping us...