Apache OpenOffice (AOO) Bugzilla – Issue 25342
Envelope in landscape mode prints in portrait mode
Last modified: 2013-08-07 14:43:36 UTC
Regrettably the paper handling modifications in OOo 1.1.1b, which resolved the problem described in Issue 17439, have apparently introduced a new bug. It is no longer possible to successfully print a DL sized envelope via the envelope slot in the paper feed mechanism of the HP DeskJet 970Cxi and the DeskJet 890C. The envelope is handled as if it were orientated for portrait printing, rather than the correct landscape orientation. This bug was not present in any prior release of OOo at least as far back as 1.0.3.
set target
utomo > Mci: Please explain why the regression from OOo 1.1.0 which occur in 1.1.1b is targetted for OOo later ? Please consider to include this in earlier version. In my opinion we better to delay the OOo 1.1.1 release little bit and avoid this regression. just my 2c. Thanks
Hi, sorry, I accidentally chose the wrong target... We were not able to reproduce this behaviour yet. I'll try to reproduce this the next days... Thanks for the advice... reassigned to mci
Confirmation that the bug is still present in OOo 1.1.1rc. Regards
reassigend to os @ os: I think this is something for you... It seems that the buttons for landscape mode have the function of portrait mode and vice versa...
os->ssa: As issue 17439 was yours this one should be yours, too.
remove me from CC
remove mci from cc...
ssa->mci: I cannot do much with such a vague description. Please check carefully what exactly does not work withg regards to landscape/portrait printing and with what printer. If the buttons would have their meaning swapped, as you guess, do you really think this only affects envelope printing ??? This statement seems to be totally useless and probably not tested.
Message for mci & ssa: When I first raised the issue of this bug I described it in clear and concise English and I too cannot understand the nonsense about "buttons". I would be obliged if you would read my original report and advise me of any lack of clarity that I can address. For further information, I have confirmed that the printers are reset to portrait mode during the print process. Manually setting the printer properties to DL Paper Size and Landscape orientation in the Print dialogue prior to printing does not "stick" and it is clear that OOo is issuing an over-ride to force Portrait mode. Regards Peter HB
Created attachment 13883 [details] the detailed description
reassigned to ssa @ ssa: I attached a more detailed description sorry for the size... I offered os to use the HP 970Cxi for testing and I offer to use it to you for testing, too... Maybe now it's a little bit more clear what I meant with that "nonsense about buttons"...
ssa->mci: thanks for the good explanation ! The problem was indeed a possible override of the orientation set by the user and existed since OOo1.1. Fixed in CWS vcl7pp3bugs and vcl21.
It's good to see that my issue has been fixed, and it would be even nicer if someone could translate the "Fixed in CWS vcl7pp3bugs and vcl21" comment into an externally usable build and/or release number. It clearly isn't fixed in 1.1.1rc3, Build 8762 and it would be nice to be able to identify the release in which the fix will become generally available. Pretty please. Regards Peter HB
ssa->phb: The fix is scheduled to be in the next StarOffice ProductPatch which will correspond to OOo 1.1.2. It will also appear in any developer release of the 680 branch as soon as the code is integrated. But as it first has to pass QA I cannot tell when this will be. ssa->hi: I received positive feedback from mci who tested the patch on his printer. Because the fix affects orientation and paperformats please check the following issues as well: #106890# i21775 i17439 (actually duplicate to i21775, but different printer)
Verified with cws:vclpp3bugs: HI->SSA: Unfortunately not quite fixed. 1. The Text will printed on Envelope and the Sender/Recipient on the letter 2. To avoid point 1, print in reverse mode. The Envelope is ok but the text on the letter is cut.
HI->SSA: I must excuse. Forget point one, my printer was adjusted to begin with last side to print. So I'll look since when it goes wrong because it is all fine in Office 7.0 final release without any patch.
HI->SSA: OK, the text-cut ocurs since 645m32_8751 and has nothing to do with your fix. I'll open a new task for it.
Button bug is fixed.
Verified with cws: vclpp3bugs = ok
To follow up the text cut, see issue 27514
*** Issue 27560 has been marked as a duplicate of this issue. ***
*** Issue 27825 has been marked as a duplicate of this issue. ***
I can ackowledge this bug extists in 1.1.1. (History: I made a document in word for printing envelopes. It was converted to ooo and used to print envelopes. It correctly worked in 1.1.0 but in 1.1.1 the same file results in a rotated something instead of the correct envelope (hp laserjet2100). I hope 1.1.2 will correct this issue.
*** Issue 28442 has been marked as a duplicate of this issue. ***
like boldi, i can confirm this bug occuring in 1.1.1, 1.1.0 was o.k. when a patch is available before 1.1.2 is released, you can contact me to test.
The fix from this issue is integrated in OOo 1.1.2 Verified with 645m42_8779, which will be public soon.
*** Issue 21022 has been marked as a duplicate of this issue. ***
As the original reporter of this bug, it is a pleasure to confirm that it has been eliminated in OOo 1.1.2rc2. Regards Peter HB