Apache OpenOffice (AOO) Bugzilla – Issue 93548
Logged in but can not create new issues; http://www.openoffice.org/servlets/StartPage treats the logged-in user as logged out
Last modified: 2010-05-22 10:04:42 UTC
Using Safari 3.1.2 (5525.20.1) on Mac OS X 10.5.4, Intel 1. I log in, successfully 2. at http://www.openoffice.org/servlets/StartPage I click 'File issue' 3. http://qa.openoffice.org/issue_handling/pre_submission.html 4. I see the site no longer treats me as logged in; where earlier the blue area at the head of the page read 'Log Out', now the same area reads 'Log In'. 5. At http://qa.openoffice.org/issue_handling/submission_gateway.html I tried again using my valid user name and password, but the site continued to present the Log In prompt. = End result = I could not file issues. = Workaround = Setting aside Safari, I tried Firefox 3.0.1 instead (and discovered a different issue, 93546).
Is it than just the login in the upper right area led to confusion or did you actually run into the "permission denied" page? It might be that you stumbled over a cached login status but might have been able to submit an issue anyway...
> Is it than just the login in the upper right area led to confusion or did you actually run into the "permission denied" page? Neither; at one point (after using the upper right area) I was logged in but then as I tried to progress to file a new issue, the same area showed me as logged out and I definitely could not file. > It might be that you stumbled over a cached login status I suspect a transient issue. > but might have been able to submit an issue anyway... Whilst the logged in/logged out symptoms were present in Safari, I switched to Firefox to file issues.
Hm, I guess we will see more Safari users in the next time. Is the problem reproducible? Otherwise I would like to close it as worksforme for now.
Thanks, I'm happy for the issue to be closed. My closing thought is that it may have a server-side issue; even when I switched from Safari to Firefox on that day, the server response following my (Firefox) log in was odd (filed as a separate issue, 93546).
closing...
The issue recurred. I suspect that it happens only when I _click on_ the expression 'Log In' and enter credentials at the dedicated log in page. (May not happen if I enter credentials in the 'floating' fields that drop down in response to hovering the mouse in that area.)
Created attachment 56723 [details] When I proceed from http://qa.openoffice.org/issue_handling/pre_submission.html by clicking proceed, state appears to change from logged out to logged in
Still in the same browser session, using Safari, without quitting and re-launching, I find myself at http://qa.openoffice.org/issue_handling/pre_submission.html where there is (again) the invitation to 'Log In' then when I click 'proceed' (see screen shot) I can indeed proceed without logging in.
= See also = Issue 96425 > invitations to log in appear regularly to users who are already logged in
Could you please report/reopen if the issue still exists? Works with Safari 4.0.5
worksforme -> closed