Issue 2081 - Text Document does not print properly on a 3 x 5 card (problems printing envelope)
Summary: Text Document does not print properly on a 3 x 5 card (problems printing enve...
Status: ACCEPTED
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: 638
Hardware: PC All
: P3 Trivial with 3 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: oooqa
: 3188 6834 6993 7046 7504 18236 23936 24452 26059 27233 40223 (view as issue list)
Depends on:
Blocks: 17571
  Show dependency tree
 
Reported: 2001-10-31 18:45 UTC by fisherj
Modified: 2017-05-20 11:26 UTC (History)
6 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Example of print file for 3x5 cards. (5.38 KB, application/octet-stream)
2001-11-05 15:09 UTC, fisherj
no flags Details

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Description fisherj 2001-10-31 18:45:12 UTC
Host: Dell Latitude, 366 mhz, 128 Mb ram, StarOffice 6.0 beta, HP Deskjet 712 
using Windows 2000 driver.

I set up a custom page as a 3 x 5 card in landscape mode. You have to put the 
cards in the right-hand side of the paper tray, treating them like an envelope. 
When I attempt to print, the card comes through the printer, but the print head 
prints on the far left side of the print opening (as the card moves through the 
far right side). MS Word prints properly on a 3 x 5, so I know it is not the 
driver.
Comment 1 stefan.baltzer 2001-11-01 13:27:18 UTC
Reassigned to Hasan.
Comment 2 h.ilter 2001-11-01 16:34:59 UTC
Please give me more details about your doc or send it as attachment.
Thanks.
Comment 3 fisherj 2001-11-05 15:09:40 UTC
Created attachment 662 [details]
Example of print file for 3x5 cards.
Comment 4 fisherj 2001-11-07 13:09:10 UTC
Loaded OpenOffice 638C; the newer version did not fix the problem 
either.
Comment 5 fisherj 2001-11-11 01:35:26 UTC
Here is the result of more testing I've done.

I am still using OpenOffice 638C, under Windows 2000, using the 
Windows HP 710 print driver on an HP 712 DeskJet printer. This 
printer will only take paper up to 8.5" wide. Narrower paper loads 
into the right side of the paper tray.

Printing on 8.5x11 paper works properly in portrait and landscape 
mode.

Printing on 5.5x8.5 works properly in portrait mode. Landscape mode 
forces the print head to print on the left side of the platen as the 
paper passes through the right side. Therefore, the top 3" of print 
does not get on the page. This is a user defined paper size.

Printing on 3x5 works in portrait, but not in landscape. It has the 
same right side print, left side feed issue. This is a user defined 
paper size.

Printing envelopes does not work either. I tested Env #10; since 
envelopes are landscape, I get the same left side feed, right side 
print issue. Printing envelopes landscape works properly (but is 
useless).

I believe this significantly expands this issue; it is now a problem 
printing any page that is less than 8.5" wide in landscape mode.

The print driver is not the issue, or not the direct issue, as these 
printing layouts work in Word and other programs.

Let me know if you need more information.
Comment 6 fisherj 2001-11-26 14:26:17 UTC
I didn't realize this got assigned to me. Please let me know if you 
need more information, or would like to discuss this with me.
Comment 7 stefan.baltzer 2001-11-29 16:24:09 UTC
Reassigned to Hasan.
Comment 8 h.ilter 2001-12-03 14:48:48 UTC
Understand and reproducible.
The Workaround is to click the left button in the envelope - Printer 
dialog. Ignore the view of the created page size, it looks higher than 
a envelope.
Comment 9 h.ilter 2001-12-03 16:07:18 UTC
Reassigned to OS
Comment 10 Oliver Specht 2001-12-07 13:10:49 UTC
As discussed for envelopes I think we need to have a VCL interface 
that provides us with all available paper sizes the printer supports. 

Comment 11 philipp.lohmann 2001-12-07 13:21:13 UTC
will implement that post 6.0
Comment 12 h.ilter 2002-03-04 13:01:43 UTC
*** Issue 3188 has been marked as a duplicate of this issue. ***
Comment 13 philipp.lohmann 2002-11-12 13:43:42 UTC
*** Issue 6834 has been marked as a duplicate of this issue. ***
Comment 14 philipp.lohmann 2002-11-12 13:56:47 UTC
*** Issue 6993 has been marked as a duplicate of this issue. ***
Comment 15 philipp.lohmann 2002-11-12 13:57:35 UTC
*** Issue 7046 has been marked as a duplicate of this issue. ***
Comment 16 philipp.lohmann 2002-11-12 14:13:48 UTC
*** Issue 7504 has been marked as a duplicate of this issue. ***
Comment 17 philipp.lohmann 2002-11-12 15:47:06 UTC
*** Issue 6834 has been marked as a duplicate of this issue. ***
Comment 18 philipp.lohmann 2002-11-12 15:56:13 UTC
*** Issue 6993 has been marked as a duplicate of this issue. ***
Comment 19 philipp.lohmann 2002-11-12 15:59:03 UTC
*** Issue 7046 has been marked as a duplicate of this issue. ***
Comment 20 philipp.lohmann 2002-11-12 16:00:57 UTC
*** Issue 7504 has been marked as a duplicate of this issue. ***
Comment 21 philipp.lohmann 2002-11-21 12:01:54 UTC
pl->os: The new paper info functions and GetLandscapeAngle are in 644o
Comment 22 Oliver Specht 2002-12-23 13:37:31 UTC
Accepted and taret set to OOo 2.0
Comment 23 Unknown 2003-07-09 03:42:13 UTC
I've the similar problem that cause the papre don't print properly on
a Envelope. FYI, this didn't happen on the old Office 1.0.1.

PDF Printing is good, Print Preview is also Good, Just the real
printing is bad.

Thank You
Comment 24 Oliver Specht 2003-09-25 08:08:44 UTC
.
Comment 25 stefan.baltzer 2003-10-01 18:20:20 UTC
SBA: According to the OpenOffice.org roadmap 
http://tools.openoffice.org/releases
this issue was retargeted to OOo Later.
Comment 26 Oliver Specht 2003-10-06 11:50:40 UTC
.
Comment 27 Rainer Bielefeld 2004-02-29 18:09:15 UTC
*** Issue 18236 has been marked as a duplicate of this issue. ***
Comment 28 Rainer Bielefeld 2004-02-29 18:13:18 UTC
Can you please check whether issue 23936 might be a DUP of this one? I am not sure!

Rainer
Comment 29 Rainer Bielefeld 2004-02-29 18:21:53 UTC
Can you please check whether issue 22517 is related to or DUP of this one? I am
not sure.

Rainer
Comment 30 fisherj 2004-03-11 16:09:49 UTC
I do not believe issues 23936 and 22517 are duplicates of 2081.

2081 has to do with the printer always starting the print on the left side of
the print platen, even thought the paper is fed on the right side.

23936 and 22517 are related to margin management for paper layout and paper size.
Comment 31 h.ilter 2004-03-16 13:28:25 UTC
*** Issue 23936 has been marked as a duplicate of this issue. ***
Comment 32 h.ilter 2004-03-16 13:31:34 UTC
*** Issue 26059 has been marked as a duplicate of this issue. ***
Comment 33 Rainer Bielefeld 2004-04-03 09:33:57 UTC
Pls. check relation to issue 17571 and, if you do not agree to my suspect of
relation, pls. remove remark " blocks issue 17571).

Rainer
Comment 34 fisherj 2004-04-09 02:03:21 UTC
Issue 17571 is the same problem as 2081. This is more than just an envelope or a
3x5 card issue - this problem occurs whenever the paper is less than the
standard width for the printer (8.5x11", A4, etc). Feeding a 5x7" or any other
size that is less than the printer width will have the same problem. 

Thanks for the feedback.
Comment 35 utomo99 2004-04-21 08:37:30 UTC
utomo > OS:
at 
------- Additional comments from os Mon Dec 23 06:37:31 -0700 2002 -------
Accepted and taret set to OOo 2.0


Because many people having this problems, and also already old, please 
consider using original OOo 2.0 target instead of OOo later. Thanks
Comment 36 h.ilter 2004-05-18 11:49:55 UTC
*** Issue 27233 has been marked as a duplicate of this issue. ***
Comment 37 elambart 2004-05-18 18:18:43 UTC
Yes, please!  How can you expect the world to be happy with a word processor 
that can't print right?  SO/OOo does everything else I need so well, it's a 
wonderful piece of software.  But in any business environment we don't just need 
to print pages of paper, we need to print envelopes to put them in!  How can I 
recommend it to my colleagues?  "It works great for word processing, but you 
have to sacrifice a chicken and stand on your head to have envelopes print 
right." :)  I hope the re-targetting was just a mistake (in which case, just 
ignore me).

BTW I think it may be appropriate to change Platform to "All" on this bug (it is 
a problem in linux as well, and probably others).
Comment 38 h.ilter 2004-05-27 15:28:12 UTC
*** Issue 24452 has been marked as a duplicate of this issue. ***
Comment 39 lohmaier 2005-01-09 13:45:48 UTC
exteded summary a bit
Comment 40 lohmaier 2005-01-09 13:49:08 UTC
*** Issue 40223 has been marked as a duplicate of this issue. ***
Comment 41 bulbul 2005-03-22 19:12:01 UTC
Part of this issue is a regression. Although the bug was first opened in October
2001, i did not have this problem with OOo 1.0 or 1.1. I only have the problem
in the 1.9 builds. Perhaps this warrants increasing the priority of this bug
(and bringing the target back to 2.0). Something has changed in a way that the
bug will affect more users in 2.0 than it did in 1.x.
Comment 42 Marcus 2017-05-20 11:24:15 UTC
Reset assigne to the default "issues@openoffice.apache.org".
Comment 43 Marcus 2017-05-20 11:26:10 UTC
Reset assigne to the default "issues@openoffice.apache.org".