Apache OpenOffice (AOO) Bugzilla – Issue 2081
Text Document does not print properly on a 3 x 5 card (problems printing envelope)
Last modified: 2017-05-20 11:26:10 UTC
Host: Dell Latitude, 366 mhz, 128 Mb ram, StarOffice 6.0 beta, HP Deskjet 712 using Windows 2000 driver. I set up a custom page as a 3 x 5 card in landscape mode. You have to put the cards in the right-hand side of the paper tray, treating them like an envelope. When I attempt to print, the card comes through the printer, but the print head prints on the far left side of the print opening (as the card moves through the far right side). MS Word prints properly on a 3 x 5, so I know it is not the driver.
Reassigned to Hasan.
Please give me more details about your doc or send it as attachment. Thanks.
Created attachment 662 [details] Example of print file for 3x5 cards.
Loaded OpenOffice 638C; the newer version did not fix the problem either.
Here is the result of more testing I've done. I am still using OpenOffice 638C, under Windows 2000, using the Windows HP 710 print driver on an HP 712 DeskJet printer. This printer will only take paper up to 8.5" wide. Narrower paper loads into the right side of the paper tray. Printing on 8.5x11 paper works properly in portrait and landscape mode. Printing on 5.5x8.5 works properly in portrait mode. Landscape mode forces the print head to print on the left side of the platen as the paper passes through the right side. Therefore, the top 3" of print does not get on the page. This is a user defined paper size. Printing on 3x5 works in portrait, but not in landscape. It has the same right side print, left side feed issue. This is a user defined paper size. Printing envelopes does not work either. I tested Env #10; since envelopes are landscape, I get the same left side feed, right side print issue. Printing envelopes landscape works properly (but is useless). I believe this significantly expands this issue; it is now a problem printing any page that is less than 8.5" wide in landscape mode. The print driver is not the issue, or not the direct issue, as these printing layouts work in Word and other programs. Let me know if you need more information.
I didn't realize this got assigned to me. Please let me know if you need more information, or would like to discuss this with me.
Understand and reproducible. The Workaround is to click the left button in the envelope - Printer dialog. Ignore the view of the created page size, it looks higher than a envelope.
Reassigned to OS
As discussed for envelopes I think we need to have a VCL interface that provides us with all available paper sizes the printer supports.
will implement that post 6.0
*** Issue 3188 has been marked as a duplicate of this issue. ***
*** Issue 6834 has been marked as a duplicate of this issue. ***
*** Issue 6993 has been marked as a duplicate of this issue. ***
*** Issue 7046 has been marked as a duplicate of this issue. ***
*** Issue 7504 has been marked as a duplicate of this issue. ***
pl->os: The new paper info functions and GetLandscapeAngle are in 644o
Accepted and taret set to OOo 2.0
I've the similar problem that cause the papre don't print properly on a Envelope. FYI, this didn't happen on the old Office 1.0.1. PDF Printing is good, Print Preview is also Good, Just the real printing is bad. Thank You
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SBA: According to the OpenOffice.org roadmap http://tools.openoffice.org/releases this issue was retargeted to OOo Later.
*** Issue 18236 has been marked as a duplicate of this issue. ***
Can you please check whether issue 23936 might be a DUP of this one? I am not sure! Rainer
Can you please check whether issue 22517 is related to or DUP of this one? I am not sure. Rainer
I do not believe issues 23936 and 22517 are duplicates of 2081. 2081 has to do with the printer always starting the print on the left side of the print platen, even thought the paper is fed on the right side. 23936 and 22517 are related to margin management for paper layout and paper size.
*** Issue 23936 has been marked as a duplicate of this issue. ***
*** Issue 26059 has been marked as a duplicate of this issue. ***
Pls. check relation to issue 17571 and, if you do not agree to my suspect of relation, pls. remove remark " blocks issue 17571). Rainer
Issue 17571 is the same problem as 2081. This is more than just an envelope or a 3x5 card issue - this problem occurs whenever the paper is less than the standard width for the printer (8.5x11", A4, etc). Feeding a 5x7" or any other size that is less than the printer width will have the same problem. Thanks for the feedback.
utomo > OS: at ------- Additional comments from os Mon Dec 23 06:37:31 -0700 2002 ------- Accepted and taret set to OOo 2.0 Because many people having this problems, and also already old, please consider using original OOo 2.0 target instead of OOo later. Thanks
*** Issue 27233 has been marked as a duplicate of this issue. ***
Yes, please! How can you expect the world to be happy with a word processor that can't print right? SO/OOo does everything else I need so well, it's a wonderful piece of software. But in any business environment we don't just need to print pages of paper, we need to print envelopes to put them in! How can I recommend it to my colleagues? "It works great for word processing, but you have to sacrifice a chicken and stand on your head to have envelopes print right." :) I hope the re-targetting was just a mistake (in which case, just ignore me). BTW I think it may be appropriate to change Platform to "All" on this bug (it is a problem in linux as well, and probably others).
*** Issue 24452 has been marked as a duplicate of this issue. ***
exteded summary a bit
*** Issue 40223 has been marked as a duplicate of this issue. ***
Part of this issue is a regression. Although the bug was first opened in October 2001, i did not have this problem with OOo 1.0 or 1.1. I only have the problem in the 1.9 builds. Perhaps this warrants increasing the priority of this bug (and bringing the target back to 2.0). Something has changed in a way that the bug will affect more users in 2.0 than it did in 1.x.
Reset assigne to the default "issues@openoffice.apache.org".